• BigPotato@lemmy.world
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    3 days ago

    I don’t disagree that it’s stupid but my problem is the stacking - Delivery fee and Service fee? The service is delivery! Why are they two fees? Either the cost of the delivery is being itemized in real time ($1.99 for gas, the rest for the human) or the delivery isn’t $1.99! If the cost to deliver an item is $20 and I make $50/hr working a project, maybe having food delivered makes sense.

    But also, I know the delivery guy isn’t making all that and he’s delivering five orders so don’t charge me a service fee when I’m already subsidizing you paying him a shit wage.

    Everything is shitty either way.

    • chiliedogg@lemmy.world
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      3 days ago

      How else can they get people to sign up for a $15/month subscription that gives "free delivery " while charging a fuckton for a delivery service?

    • ReiRose@lemmy.world
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      3 days ago

      The service is delivery!

      I read this and thought, “no, the service is that they were able to put pants on and leave their house today, unlike you.”

      Please dont take that as a personal attack, I’m just sharing intrusive thoughts when they make me giggle

      • chiliedogg@lemmy.world
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        3 days ago

        I use them fairly often because I’m just too fucking busy during the week. I have to get up at 5am to get ready for work, am too busy to take a real lunch break, and get home around 8-9 most nights. And that’s on nights I don’t have meetings (I work in municipal government, and public meetings like Council, P&Z, BOA, etc all meet at nights). We could hire more people, but that would require more income, and that requires council members to vote on raising their own property taxes, not to mention state law regarding tax increases.

        Yeah, I could meal prep on the weekend, but that’s essentially allowing work to intrude on my weekends, and fuck that.

        I’m essentially buying more time to relax in the very little relaxation time I have available.

    • remon@ani.social
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      3 days ago

      Delivery fee and Service fee? The service is delivery!

      No, the service fee is either charged by the payment provider (or at least to offset the fee the payment provider charges). Has nothing to do with delivery (you also have to pay it when you pre-pay for takeout online)

        • hdsrob@lemmy.world
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          3 days ago

          In the US it’s generally 2.5% - 3.5% (plus a bunch of BS fees and charges added on top).

        • remon@ani.social
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          3 days ago

          I don’t know what payment service was used here. It is only around 2-3% on my invoices.

          edit: Seems in the US a bunch of other stuff (like cost of running a website, insurance) can be included in the service fee.

          • vxx@lemmy.world
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            3 days ago

            2-3% is insane. It boggles my mind how it became accepted to pay almost everything with a credit card in america.

            • remon@ani.social
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              3 days ago

              I’m not American but I got one with my bank account a few years back and I do use it a lot. It makes online payments super convenient. And with offline shopping it’s the vendors that eat the fee, so also no downside for the consumer (though I tend to use the debit card for that).

            • remon@ani.social
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              3 days ago

              Sure I guess.

              But my point was that the delivery is not the service here. In fact the service fee is basically every BUT the delivery.