• knexcar@lemmy.world
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    2 days ago

    That seems more an issue of convenience rather than a desire to not interact with people. Being able to order a ride or food in a few clicks and see the price and availability immediately beats having to find the phone number, hope they’re available, ask all those individual questions (or don’t and hope it’s not too far away), or worse, repeat all that for another restaurant/taxi company because the first is too busy.