Guests report getting billed hundreds of dollars for smoking, based on the readings of an “algorithmic” smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.
Guests report getting billed hundreds of dollars for smoking, based on the readings of an “algorithmic” smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.
Don’t forget about the lucky customers that might get almost half the fee back.
Half? What kind of class action lawsuits have you been a part of?
Seems like mostly the consumer gets back some 2% or something. I have to assume they are intended to be punitive rather than to make the customer right.