Another advantage of text, for me at least, is that I can read much faster than I can listen. This is why I prefer text articles to news videos, even though video can often offer extra visual information over what photographs can offer.
That said, I do somewhat agree with the article’s concern that live conversation is an independent skill and potentially has its own unique side-benefits that might be becoming rarer.
It was just a matter of time, we’ve had automated vacuum cleaners for ages now.
Putting guns on them is a bit harder, you definitely want a well-tested system for that. But cameras is pretty easy.