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Tony Bark@pawb.social to Technology@lemmy.worldEnglish · 2 days ago

Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster

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Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster

futurism.com

Tony Bark@pawb.social to Technology@lemmy.worldEnglish · 2 days ago
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Hertz' new AI damage scanners are dead on arrival — and unfortunately, it's not the only company deploying the shoddy tech.
  • Imgonnatrythis@sh.itjust.works
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    2 days ago

    It’s on brand. I pity the fool that doesn’t know hertz is a fucked up rental agency

    • darkdemize@sh.itjust.works
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      Isn’t this the same company that called the police on legitimate customers after they messed up the paperwork?

      • BullishUtensil@lemmy.world
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        And the company that charges “gas refueling fees” for a fully charged EV.

        https://www.thestreet.com/electric-vehicles/hertz-charged-a-loyal-customer-a-277-surcharge-for-gas-in-a-tesla-rental

        • Passerby6497@lemmy.world
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          Holy shit. The contract that dude signed had a maximum fee of $35 for EV recharge, yet they charged him $277 and claimed the contract allowed that. Thankfully, the worst I’ve had from Hertz is they just told me to fuck off and didn’t give me my reserved vehicle.

          • socialsecurity@piefed.social
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            I’ve had from Hertz is they just told me to fuck off and didn’t give me my reserved vehicle.

            And here I thought they just didn’t like me… WTF kind of business is this lol

            • Passerby6497@lemmy.world
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              I’m not unconvinced that it isn’t just an elaborate money laundering company

      • 𝕸𝖔𝖘𝖘@infosec.pub
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        2 days ago

        Yes. And yes. And a short search shows quite a few blunders.

        Edit. Autocorrect

    • 8adger@lemmy.world
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      They charged me for a broken windshield, which I paid and then wouldn’t provide me a receipt for my insurance company. Then to top it off, they turned me into a collections agency because they said I didn’t pay for the windshield. I will never rent from them again.

    • Supervisor194@lemmy.world
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      And I will take this as my cue to mention that Hertz, Dollar and Thrifty are all the same company and they will each of them take every opportunity possible to fuck you.

    • Damage@feddit.it
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      2 days ago

      They’re all rather shitty tbh, with some regional variation

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