It’s happened so long in my life that I’m mostly unfazed. The ice cream is thick and the cup they use holds it well to the sides so it can stay upside down (unless the machine mixed it wrong, but I’ve never seen it fall) for a few seconds before any real budging.
It almost fell out on me once. I think the ice cream in the machine was still fresh so it was still a bit too soft. The employee caught it in time and flipped it back up before it spilled out.
Did you do the evil thing and insist that, because it fell down, it was free per the advertisements conditions?
I can never bring myself to call out the fast food worker on a policy like that, like the McDonald’s ‘window to food in 30 seconds’ nonsense they pull out sometimes or the ‘if we didn’t ask you about wanting fries, get free French fries’ shit. Don’t make customers into inspectors/watch dogs.
As much as I was tempted to demand a replacement, I didn’t want to make the person’s (likely) already miserable work day even worse, so I just laughed it off and took it. They’re just trying to make a living.
It’s happened so long in my life that I’m mostly unfazed. The ice cream is thick and the cup they use holds it well to the sides so it can stay upside down (unless the machine mixed it wrong, but I’ve never seen it fall) for a few seconds before any real budging.
Still don’t like it, though
It almost fell out on me once. I think the ice cream in the machine was still fresh so it was still a bit too soft. The employee caught it in time and flipped it back up before it spilled out.
Did you do the evil thing and insist that, because it fell down, it was free per the advertisements conditions?
I can never bring myself to call out the fast food worker on a policy like that, like the McDonald’s ‘window to food in 30 seconds’ nonsense they pull out sometimes or the ‘if we didn’t ask you about wanting fries, get free French fries’ shit. Don’t make customers into inspectors/watch dogs.
As much as I was tempted to demand a replacement, I didn’t want to make the person’s (likely) already miserable work day even worse, so I just laughed it off and took it. They’re just trying to make a living.