• Praise Idleness@sh.itjust.works
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    1 year ago
    • works 24/7
    • no emotional damage
    • easy to train
    • cheap as hell
    • concurrent, fast service possible

    This was pretty much the very first thing to be replaced by AI. I’m pretty sure it’d be way nicer experience for the customers.

    • gravitas_deficiency@sh.itjust.works
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      1 year ago

      Cheap as hell until you flood it with garbage, because there is a dollar amount assigned for every single interaction.

      Also, I’m not confident that ChatGPT would be meaningfully better at handling the edge cases that always make people furious with phone menus these days.