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Joined 11 months ago
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Cake day: August 13th, 2023

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  • I work on copiers for a living. Seriously, fuck HP.

    I swear they’re designed not to be worked on. Just speaking of the fuser on any Laserjet photocopier, they heat up and cool down constantly. Obviously stuff is going to break and it needs to be repaired.

    HP says fuck you! On the little desktop printers, on some models, you have to take all plastic panels off, and they all connect to each other so good luck getting it put back together right. They’re built exactly like a rubix cube. I literally clip off plastic tabs and just leave it. The customer never knows.

    I’ve been through official HP training. They told me “we can’t teach you on a specific model because we average a new model every month, so we’ll just give you a ball park on what to look for”

    I stopped calling HP support because they don’t even know their own machines. Shout-out to Laser Pros, they’re the best.


  • I always recommend Brother because of repairability, I’m not just saying it because everyone does. The fuser in your copier heats up and cools down all the time and will fail eventually. Same with the transfer belt, drums, and feed tires. Luckily, Brother clearly labels everything and they’re all easy to replace.

    Counter that with HP. Depending on the model, (I’m looking at you M477/457) when your fuser fails step one is to take just about the whole machine apart. Some consumer grade Canon copiers are HP is disguise! (it’s actually the other way around)

    My opinion here is not to be confused with office copiers, with the exception of HP, they can all fall off a cliff. Their laptops and desktops can go too, the world would be a better place.