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Joined 1 year ago
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Cake day: June 23rd, 2023

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  • Storytime! Earlier this year, I had an Amazon package stolen. We had reason to be suspicious, so we immediately contacted the landlord and within six hours we had video footage of a woman biking up to the building, taking our packages, and hurriedly leaving.

    So of course, I go to Amazon and try to report my package as stolen… which traps me for a whole hour in a loop with Amazon’s “chat support” AI, repeatedly insisting that I wait 48 hours “in case my package shows up”. I cannot explain to this thing clearly enough that, no, it’s not showing up, I literally have video evidence of it being stolen that I’m willing to send you. It literally cuts off the conversation once it gives its final “solution” and I have to restart the convo over and over.

    Takes me hours to wrench a damn phone number out of the thing, and a human being actually understands me and sends me a refund within 5 minutes.





  • Personally, I’m subscribing to the belief that the fediverse’s attribute of “true censorship is impossible” is a benefit, not a curse. Every prior example of censorship has just morphed into “advertiser palatable”. Which is bad for everyone.

    More than happy to have access to instances that will take the kind of drastic action you’re suggesting, access to my own “block” function, etc. Let them come.

    The fediverse will inevitably host some messed up stuff. Counting it a blessing that those people have a clear place to go to and sequester themselves off.

    So ultimately? More than happy to have an instance that agrees with this extreme anti-censorship posture. Sh.itjustworks is fine in my books. I can block the community, just like I could block subreddits on Reddit without abandoning the whole platform. Hell, even write a script to block everyone who’s subscribed to the community. The power is yours now, and nobody can take that away. That’s the fediverse.