• chonglibloodsport@lemmy.world
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    3 days ago

    Uber is different because you use an app instead of calling a person on the phone to order a cab. Furthermore, with an Uber you don’t even have to talk to the driver because they already know your destination.

    DoorDash is similar: you use an app instead of placing an order over the phone. This is meaningful enough that many people switched to it even when their favourite restaurant already had delivery because they didn’t want to talk to someone on the phone.

    • knexcar@lemmy.world
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      2 days ago

      That seems more an issue of convenience rather than a desire to not interact with people. Being able to order a ride or food in a few clicks and see the price and availability immediately beats having to find the phone number, hope they’re available, ask all those individual questions (or don’t and hope it’s not too far away), or worse, repeat all that for another restaurant/taxi company because the first is too busy.