Guests report getting billed hundreds of dollars for smoking, based on the readings of an “algorithmic” smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.
Guests report getting billed hundreds of dollars for smoking, based on the readings of an “algorithmic” smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.
They disputed it with their bank, the bank sided with the hotel because of the sensor report. Just saying.
How do you prove to the bank or in a court of law that you didn’t do something? The hotel is alleging that their algorithm detected smoking.
Besides setting up a camera which seems to be very invasive, how would you fight this?
Sounds like they also need to find a new bank, then. Or more people need to file — Once banks get wise of a particular scam, they’ll start taking a more dim view of it.
STOP USING BANK CARDS TO PAY FOR SHIT… Credit cards are the way, they are SOOOOOO much easier to deal with than a bank. Also fuck banks.
Edit: a word
Simply put:
If something gets fucked up and you used a debit card, you’re the one screwed until it is sorted out (if it is sorted out). Also debit disputes can take 8+ weeks I’ve heard.
If something is screwed up and you used a credit card, then the bank is on the hook until it is sorted out. And typically they’ll credit you the amount until the investigation is complete and it is usually complete within 30 days. I’ve had chargebacks remain credited simply because the other party never responded.
The commenters are saying “bank” but the original article says she disputed with her credit card company so I don’t think that’s the case here.
I think without actually talking to the people in question we won’t know for sure. I still feel like they used a bank debit card personally but I guess it’s up in the air.
I see no reason to doubt the original reporter who did actually speak to her. The dispute was denied by her CC after the hotel provided the report. Is that really unbelievable to you?
Surprise, banks also pull disgusting shit. Who would have thought about that.