• pimento64@sopuli.xyz
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    1 day ago

    Telling people “calm down” is a very unconstructive de-escalation tactic because it has no substance. People respond much better if you address specific conduct, explain a potential consequence, ask for something else, and then give space.
    For example, when someone needs to calm down, I tell them “You’d better fix that attitude problem of yours before it gets you into trouble”, and then as soon as they begin to respond I interrupt with “Close your mouth” and I walk away. This makes people realize they’re overreacting and they calm down right away.

    • shalafi@lemmy.world
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      1 day ago

      The number of people addressing this post as serious advice is troubling.

      Laughing when I got to “Close your mouth”!

      • pimento64@sopuli.xyz
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        1 day ago

        It is, but keep in mind that if you don’t intentionally misinterpret things you know to be jokes, you won’t get to act smug about how awful they are. It’s good to see we have some people bringing the core aspect of reddit culture here.

    • sploosh@lemmy.world
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      1 day ago

      None of that sounds productive to me. It seems accusatory and self-satisfied to the point of being abusive. Sounds like the kind of things infuriatingly rude people say and do to try and deflect from their own toxicity.

      • Clent@lemmy.dbzer0.com
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        1 day ago

        “I feel stressed with your attitude” is the I statement. It needs to start with your feelings on a particularly situation.

        Even better is one that doesn’t include an accusation. “I feel stressed when you get upset over stupid shit” works better if you keep it to “I feel stressed when you get upset.” – keeps the discussion on feelings instead of openning it up for an argument on stupid shit.