• Buffalox@lemmy.world
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      8 hours ago

      No it was a single case of reparation for damages of some sort. Where the company wouldn’t honor the deal, but lost the case in court.

      But thanks for finding a concrete example of how AI makes stupid mistakes, this Airline case looks like the bot suffered from the infamous hallucinations they are prone to.

      And it’s absolutely disgusting that the airline won’t honor it, and instead make all sorts of claims about how when and where the complaint needs to be filed.

      Very good example of the principle of what I meant, although it’s only a few hundred dollars.