“Rather than be transparent, Perplexity has purposely configured its CometAI software to not identify the Comet AI agent’s activities in the Amazon Store,” it said
… And…?
In the complaint, Amazon accused Perplexity’s Comet AI agent of degrading customers’ shopping experience and interfering with its ability to ensure customers who use the agent benefit from the tailored shopping experience Amazon curated over decades.
Big Tech truly did this to themselves. If Google hadn’t enshittified its search, LLMs wouldn’t have become nearly as popular, where so many people are using LLMs as search engine replacements.
… And…?
🤣🤣🤣
Translation “We can’t track our customers with this AI and it makes us mad”
I think it is more “we cannot push the products where we make the most money instead of what customers want”.
Amazon search was almost famously bad with them pushing certain products to the top. That’s what they mean by “tailored experience”.
Big Tech truly did this to themselves. If Google hadn’t enshittified its search, LLMs wouldn’t have become nearly as popular, where so many people are using LLMs as search engine replacements.