20 Years of Digital Life, Gone in an Instant, thanks to Apple
hey.paris
Summary: A major brick-and-mortar store sold an Apple Gift Card that Apple seemingly took offence to, and locked out my entire Apple ID, effectively bricking my devices and my iCloud Account, Apple Developer ID, and everything associated with it, and I have no recourse. Can you help? Email paris AT paris.id.au (and read on for the details). ❤️ Update 14 December 2025: Someone from Executive Relations at Apple says they’re looking into it. I hope this is true. They say they’ll call me back tomorrow, on 15 December 2025. In the mean time, it’s been covered by Daring Fireball, Apple Insider, Michael Tsai, and others, thanks folks! I’ve received 100s of emails of support, and will reply to you all in time, thank you. Finger’s crossed Apple calls back.

Wrote books on Apple software. Bought five figures of gear over decades. Then bought an Apple giftcard, & suddenly permabanned in spite of raising issue with internal contacts.

932 comments: news.ycombinator.com/item?id=46252114

  • reddig33@lemmy.worldEnglish
    3016·
    17 days ago

    Alternate headlines:

    “I put all my data in the cloud without creating a local backup, then complained when something went wrong.”

    “I could have emailed Tim Cook to possibly get this fixed, but wrote a blog post instead.”

    “I claim to be a programmer and Apple expert but for some reason don’t know how to create a local backup of my photos or important data.”