• Lost_My_Mind@lemmy.world
    link
    fedilink
    arrow-up
    10
    arrow-down
    1
    ·
    2 days ago

    My epic account is using an email I no longer have access to. I’ve sent them dozens of emails trying to get human support about this. I don’t trust their automated system, because for all I know it’s just going to delete my account for not responding to the email they send me…to the email address I no longer have access to.

    I’ve sent them emails saying I will not purchase any games until my existing account, with my existing games, is allowed to move it’s associated email over to my current email. So the fact that I haven’t bought any games from them, is their own fault. GOG and Steam both had no issues with this. I just contacted their customer service, jumped through their little hoops, and then boom, account changed.

    Same thing with Sony. And Nintendo.

    Most companies have this thing where they WANT to make money. I buy games from Sony, and Nintendo, and GOG, and Steam. I’ve bought zero games from Epic. I refuse to buy a game that I may lose access to, simply because I get locked out of my account for not having access to my email.

    Now given that I’ve bought literally hundreds of games (which may have crossed into the thousands since my last time I counted. It was 945 last count, but that was a year ago), hundreds of games from Sony, and now I’m shifting more into PC games this past year, I’d say Epic has cost themselves hundreds of dollars in the past 6 months from me alone.