Well, assuming that’s the entire email that was sent, some basic level of empathy might not have been amiss. “So sorry about that, are you okay? We’ll pay for the glasses. Obviously this behavior isn’t okay; we’ve discussed it and we’re going to try…”
They also clearly aren’t holding the kid accountable for his actions. To me that’s the larger problem. Trying to address root causes is fine, but you don’t get to go around attacking people even if you aren’t feeling well. Part of parenting is teaching emotional regulation and consequences for your actions.
“Little johnny goes around kicking dogs, but that’s society failing him, not anything we have done or latent inside him. He’s our little miracle, and we will sue you if you make him think otherwise”
The other possibility is that they’re thinking of it in a defensive mindset and aren’t wanting to put anything in writing that could be construed as acknowledging fault, in case it results in a lawsuit.
Well, assuming that’s the entire email that was sent, some basic level of empathy might not have been amiss. “So sorry about that, are you okay? We’ll pay for the glasses. Obviously this behavior isn’t okay; we’ve discussed it and we’re going to try…”
They also clearly aren’t holding the kid accountable for his actions. To me that’s the larger problem. Trying to address root causes is fine, but you don’t get to go around attacking people even if you aren’t feeling well. Part of parenting is teaching emotional regulation and consequences for your actions.
“Little johnny goes around kicking dogs, but that’s society failing him, not anything we have done or latent inside him. He’s our little miracle, and we will sue you if you make him think otherwise”
The other possibility is that they’re thinking of it in a defensive mindset and aren’t wanting to put anything in writing that could be construed as acknowledging fault, in case it results in a lawsuit.
And just how the fuck do you know that was the ENTIRE email that was sent, rather than just a clip of the relevant part?
I don’t, which is why I clearly stated the assumption I was making and positioned my comment as conditional on that assumption being true.