Yea completely likely there’s more going on. Sometimes kids with different needs can be more physical and it’s possible this kind of occurrence is seen as just part of the job. Not saying that’s acceptable, but it’s a possibility. With no other context though it’s not a great response if taken at face value.
There’s certainly more to the story just based on the use of the phrase, “break this routine.” Punching people in the face is a routine?
Yea completely likely there’s more going on. Sometimes kids with different needs can be more physical and it’s possible this kind of occurrence is seen as just part of the job. Not saying that’s acceptable, but it’s a possibility. With no other context though it’s not a great response if taken at face value.