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I gave FreeTaxUSA a shot this year and it was a really good experience overall for me. I was able to do everything I needed, and since I don’t live in a state with state income tax, the whole thing was free since I only needed to file a federal return. I almost considered buying one of their services just as appreciation for how much money it saved me.
For context, the year prior, I tried a CPA (my taxes were much more complicated tbf). That was certainly quite the expense…
I’ve seen this in a few places on desktop, and I have no clue why it’s even a feature. I’m not aware of anyone using it anywhere (although to be fair I haven’t thought to ask).
As for why it’s enabled by default, probably for visibility. The easiest way to get people to use a feature is to make them use it and make them explicitly disable it (if even an option). For AI training, they could theoretically just capture typing data and messages regardless of if the feature is enabled/disabled anyway.