• kibiz0r@midwest.social
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    1 day ago

    Technically, BazaarVoice is the one preventing you from leaving a review.

    This is actually an example of technology working correctly. Web sites are able to delegate parts of their functionality to other services that are able to act independently. Your browser refuses to interact with BazaarVoice, but Petsmart continues to function.

    It’s also an example of markets working poorly. It’s great that companies can use a third party service to handle reviews, so we don’t have to constantly reinvent the wheel. It’s not great that companies like Petsmart are so big that they don’t have to care about who they delegate that job to. They can use a cheap-as-hell sketchy AI service that will grind their users into an algorithmic paste, and pocket the savings, with no worry that you might go elsewhere (what are you gonna do? shop at kind-hearted Bezos’ store instead?)

    • MystikIncarnate@lemmy.ca
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      10 hours ago

      Yeah… As a technology person (working IT for many years now), it’s more likely that there’s some bad interaction between the browser, Adblock and the service that does the reviews. They’ve found a way to get an image to load regardless if the review applet works.

      My bet would be that the Adblock is preventing the site from loading the necessary code to show the review submission “page”. This image is up behind the review regardless of if it works, is just that if the review thing works, it covers this up.

      Sounds to me that this is a courtesy message basically saying that Adblock thinks the review thing is an ad.