Omg, this was common on dell laptops that had the toggle switch on the side, nearly everyone hit it off when putting/removing it from their bags. And would freak the fuck out when they got to the office an hour before everyone else, including IT.

I hate people. You don’t have to be a computer person, but use some basic troubleshooting and common sense.

I have a picture saved of a laptop camera with the lens cover open so I can reply to anyone’s ticket saying their camera is “black”.