The worst part is, Spectrum call agents will just try to sell you on more stuff. When I signed up (no choice for internet where I was), they offered an introductory rate on their website for internet only, but forced you to call them to sign up. Of course, in calling, they insisted I get a package with internet + cable + streaming, and it took a while to negotiate just internet. I mentioned the offer, and made sure they promised I’d get the promotional rate.

Lo and behold, my first month bill happens and no promo rate to be seen. It took another phone call to fix that.

I just recently canceled - they demand your new address (for mail forwarding??), they want to know your internet/cable/phone there, etc. so they can try and convince you to transfer. And, if I know someone else moving in I can transfer to them so they get a promotional rate (I guarantee their new-customer first year rate would be cheaper).

The only part where they didn’t try upsell me was in returning their modem, which was pretty seamless (unless they try charge me for not returning it, I feel like they’d do that).

Oh, and of course I still get “hand-picked” “exclusive” offers “just for me” every day in my email.