In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.

Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.

As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.

  • buttnugget@lemmy.world
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    11 hours ago

    They’d be right if that’s how people referred to the outer seats, but it’s not. It’s not like “boneless chicken wings” where you know it’s not an actual deboned chicken wing. There is no question that people say window seat to mean a seat next to a window and not the opposite of an aisle seat.

    • southernbrewer@lemmy.world
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      11 hours ago

      wait what? What’s a boneless chicken wing then?

      (Don’t think I’ve ever heard that phrase but I’d assume it’s a chicken wing with the bones removed)

        • Dasus@lemmy.world
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          3 hours ago

          Yeah I tired these for the first time a while ago and was kinda disappointed in getting a bag of relabeled chicken nuggets.

      • buttnugget@lemmy.world
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        3 hours ago

        Boneless wings are breast meat that has been shaped to look like bone-in meat. That’s why it’s called a boneless wing, not because it’s literally a deboned wing.

        Edit: clarified the shape