Hi all, my son is 11 and a gamer. He does a lot of Roblox (yeah, I know) but also has gaming interests outside of Roblox. He is getting into more robust games. He also likes to record and make YouTube videos of his gaming.

He had a Razer Blade 15 and it crapped out after a year (RMA says motherboard). I had the extended warranty and they are giving me a cash settlement (check) for what I paid for the computer because Razer apparently said they cannot replace the part as it’s not available anymore.

So, did I just have bad luck with the Blade and should I go for another in the Blade series OR go with a different gaming laptop replacement?

I’m researching on my own, but also looking for recommendations from people that have knowledge in this area.

Thank you!

Edit 1: Yes, it should be a laptop. My child likes to switch environments and space is also an issue. Eventually we will consider a desktop, but I am looking for laptop suggestions.

  • WindyRebel@lemmy.worldOP
    4·
    2 days ago

    It’s expensive, but I also got it on a sale probably because it was an older model.

    I’m not familiar with Framework. What is customer service like and warranty on parts/units?

    • voracitude@lemmy.world
      4·
      2 days ago

      Framework are standouts in customer service and warranty; I recommend them because their ethos is repairability and re-use. They design their products for maximum interoperability of parts - so for example of you got one of the original laptops, you could upgrade the internals to new framework parts and buy (or build, or 3d-print) an enclosure for the original parts that still work, and turn it into a file server or whatever. You won’t run into this situation you have now, where you can’t get a part a few years later because the company themselves can’t get one. And, it’s all open source, so you can build and modify as you like… and equally if not more importantly, so can everyone else. Robust ecosystems are nice to have!

      • WindyRebel@lemmy.worldOP
        2·
        2 days ago

        Very interesting. I’ll have to look more into this company. Thank you for bringing it to my attention!

        • okr765@lemmy.okr765.comEnglish
          6·
          2 days ago

          One thing to keep in mind with Framework is the price, for gaming it’s likely you’ll want a dedicated GPU which means an expensive Framework 16. Not including required parts that you can buy yourself like RAM and storage, you’ll be spending at least $1700.

          The idea is that you will save money over time since you can upgrade individual components rather than the entire laptop, but the Framework 16 is still very expensive for the specs you’re getting. You’ll have to decide if this tradeoff for upfront price is worth it for the upgradability/repairability.

          Personally, I have a Framework 13 that I recently upgraded from 12th gen Intel to Ryzen 300 series. I’ve also had issues with my laptop before and the support was excellent. It was nice that they were able to ship a replacement mainboard rather than requiring me to send in my whole laptop. So the upgrades and repairs are very real advantages on the Framework.