Hi all, my son is 11 and a gamer. He does a lot of Roblox (yeah, I know) but also has gaming interests outside of Roblox. He is getting into more robust games. He also likes to record and make YouTube videos of his gaming.

He had a Razer Blade 15 and it crapped out after a year (RMA says motherboard). I had the extended warranty and they are giving me a cash settlement (check) for what I paid for the computer because Razer apparently said they cannot replace the part as it’s not available anymore.

So, did I just have bad luck with the Blade and should I go for another in the Blade series OR go with a different gaming laptop replacement?

I’m researching on my own, but also looking for recommendations from people that have knowledge in this area.

Thank you!

Edit 1: Yes, it should be a laptop. My child likes to switch environments and space is also an issue. Eventually we will consider a desktop, but I am looking for laptop suggestions.

  • DaGeek247@fedia.io
    8·
    2 days ago

    For what it’s worth; your Razer issues were likely not a random thing. Razer has a rough history of bad quality control and even worse customer support. The one thing they’re still good at is marketing. https://m.youtube.com/watch?v=KhfqhCxqpQ8

    I’ve also heard good things about the frameworks laptops, but I’ve not personally used any of them. At least with a frameworks laptop you can do upgrades later, rather than having to buy a completely new device whenever a part breaks or you have it for longer than three years. Easily available battery replacements alone make that a good deal.

    • WindyRebel@lemmy.worldOP
      3·
      2 days ago

      Well damn. That’s was a great watch.

      My son’s laptop worked for a year. Just a couple of weeks ago, he started to get the screen going black but you could hear the sounds. A restart would fix it. Then one day it didn’t. I thought maybe it was a dust issue causing overheating and the screen to shut off so I opened it up and blew out dust with compressed air, but it honestly wasn’t bad at all. So I pulled it into a different monitor and it would show up on that monitor, but the one on the device didn’t work so I thought maybe it was driver issues. I updated drivers, I updated Windows, then did a restart. Same thing.

      After that, I tried to boot it into safe mode and then it just wouldn’t start up windows at all. Even plugged into a different monitor, I didn’t see the BIOS appear and the light would slowly flash white or green (can’t remember), but it would never get anywhere. Razer support made me prove it over a video call with several tech levels and then they told me I needed to go with my Razer Care.

      Been a week and today they called me to say that they couldn’t replace my part so they settled and were cutting me a check for the price of my laptop. Now here I am and I am probably considering a Lenovo Legion or ASUS ROG now.

      My hope is that this lasts my son long enough that he would rather have a desktop and that will give me the go ahead to just rebuild my old desktop with all new everything. 😂

      I’m in the middle of a master’s program and career switch so I’m not keen on spending more than I have to.

      • DaGeek247@fedia.io
        4·
        2 days ago

        Yeah, gamers nexus is usually worth the watch, for sure. My favorite part was the terrible software being a requirement to make certain hardware features work.

        Good luck with your search.