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ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 14 days ago

Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

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Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

futurism.com

ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 14 days ago
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Months after reversing course on its AI automation scheme, personal finance company Klarna is struggling to re-fill its ranks.
  • Nougat@fedia.ioM
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    14 days ago

    “Forces.” How about no.

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