I did tech support on the phone and sometimes I needed to guide people into installing the RSA Authenticator app for 2FA. I ended up describing the icon just to be sure people would install the right app, because even if they type its full name, the sponsored result will be first, and it’s not what we want.
I type the EXACT name of what I want and the store still proposes another app as the first result. Such a frustrating user experience.
I did tech support on the phone and sometimes I needed to guide people into installing the RSA Authenticator app for 2FA. I ended up describing the icon just to be sure people would install the right app, because even if they type its full name, the sponsored result will be first, and it’s not what we want.
I type the EXACT name of what I want and the store still proposes another app as the first result. Such a frustrating user experience.
Man if it not the best sponsor ad, I get straight up spam, garbage and spyware suggested 24/7