The idea being it reduces the number of staff needed to run the store because now we can restock shelves uninterrupted.
Of course, that’s not what’s happening. Instead of being asked where our canned mushrooms are, we’re now being asked where aisle 31 is, and we’re having to take extra time to find out what their actual question is.
Because there are only 14 aisles in the store.
Oh, and I actually like being asked where stuff is, because it breaks up the monotony of bringing out rollcomp, rotating, stocking, facing up, putting back rollcomp, repeat until lunch.
Your supermarket should be restocking after hours when there are no customers in the aisles.
So, you’re saying that I should be working nights.
Have a magical Disney day, @[email protected].
Stocking before the store opened or after it closed used to be the norm. As did cleaning the store.
Stores also used to (a) be much smaller, and (b) open for shorter hours. We open at 7am and don’t close until 10pm or later. We’re also open all night on Fridays. If something runs out on Friday morning do you really expect customers to wait until Sunday?
So if something g runs out the customers have to wait until tomorrow for it to be restocked on the shelf? Great idea.
Yep. Pay staff nights/overtime to do a job that could be done during normal hours. That’s a definite recipe for success.
Stocking at night doesn’t equal overtime. It used to be the norm. Doing it during customer hours means you’re blocking aisles, creating a hazard, and probably violating fire code (and ADA if you’re in the US). It also doesn’t help that the aisles are now filled with personal shoppers (who should be pulling from back of store) and promotional displays.