I got charged too much by insurance for a low 3 digit amount. When talking to their support the employee said I am very calm given the situation. I was a bit surprised and said “Well, it’s not pocket change, but fortunately I am in a position where the amount is not life threatening”. Apparently they are used to much worse.
Reminds me of how service industry workers are so used to negativity now that it’s depressing
I got charged too much by insurance for a low 3 digit amount. When talking to their support the employee said I am very calm given the situation. I was a bit surprised and said “Well, it’s not pocket change, but fortunately I am in a position where the amount is not life threatening”. Apparently they are used to much worse.