In a conversation at this year’s rich person convention—aka the World Economic Forum—Microsoft CEO Satya Nadella warned that AI will lose public support unless it’s used to “do something useful that changes the outcomes of people and communities and countries and industries.”
He did at least provide one real example of what he means by all this: “When a doctor can … spend more time with the patient, because the AI is doing the transcription and entering the records in the EMR system, entering the right billing code so that the healthcare industry is better served across the payer, the provider, and the patient, ultimately—that’s an outcome that I think all of us can benefit from.”
MS never had social permission. They just jumped in on the racist asshole government agenda to destroy science and technology entities that worked to protect us from climate change and asshole companies like MS.
They never had mine.
They already don’t have “social permission” to do what they’re doing, so what are they worried about losing?
Also, an american tech oligarch speaking to a forum in Europe about billing healthcare insurance companies is fucking hilarious.
Everyone else was probably thinking “Does he realize we’re not all american?”
It’s a forum in Europe but many businessmen there were certainly from the US. It’s the World Economic Forum, after all.
Yes, but not exclusively from the US. It’s the World Economic Forum, after all.
Maybe the other american oligarchs were all “Ta-ta,” but that doesn’t make it any less ignorant to resort to american defaultism before a worldwide forum…
Starting to get nervous that people aren’t gonna bite, huh?
That they’re still trying to figure out what to do is just further proof that AI is a solution in search of a problem.
So, that is impossible. Just stop already.
They never had “social permission”.
I mean, sure, that’s a great use case for AI. How about you actually build a machine that can do that instead of pretending LLMs can do it?
Since fucking when has the corporate class needed (or even cared about) “permission” to do anything?
Y’all have been raping the environment, eroding our privacy, flaunting regulations and fucking with our elections for basically my entire lifetime.
The Internet calling it MicroSlop is probably getting to him.
From tech bloggers calling them out in adding AI to everything including Notepad, to journalists raising eyebrows to their confusion why other companies aren’t shoving AI into everything, to this:
I was a die hard windows user that recently installed Linux and suffered through the learning curve because windows was getting that frustrating
This is amazing… hundreds of billions poured i to this shitshow whereas if they just dumped hundreds of billions into housing, healthcare, schools, that would have infinitely better outcomes for the public
I do not want AI involved in my patient-doctor communication at all. If transcription software is needed, though I’m not convinced it is, then they can use transcription software, but at the end of the day I think a human being should be the one responsible and making decisions regarding what is and is not officially listed in a medical record. AI is not sufficiently advanced enough for me to trust that it will not make mistakes that could endanger lives.
If we wanted to save time with billing codes, we could just do away with them and have a system that just lets people get the healthcare they need. If a test is ordered, that test should be entered as is by the doctor and not need any additional interpretation or overhead. I don’t do medical billing, but I can’t imagine a reason it needs to be more complicated than that.
Specialized AI double checking radiology may have a use, but I still don’t see it as a replacement as much as a second check.
Specialized AI double checking radiology may have a use, but I still don’t see it as a replacement as much as a second check.
Exactly. An automatic second opinion that flags scans that should be looked at again? Excellent. Something that’s wrong 10% of the time being the sole decision maker? No thank you.
Remember a few years ago when articles about neural networks scanning for cancer found stuff before human doctors did? That’s a form of AI I’m afraid will get defunded too when that hammer comes down on all this “LLM in everything” bullshit.
Even the transcription software that is not purely transcription, but actually an LLM that “takes notes” and “summarizes” can hallucinate and add in stuff that was never mentioned. And then AI trained on biased data (i.e., like all of them) tend to give shittier notes for any patients who are of color.
I expect that doctors agree. Unfortunately, in the U.S. at least, doctors are not in charge of these decisions. Money is. And, money is convinced this will get them more money, so AI is being forced down their throats. Just like everywhere else.
Money is greedy, money is fast, but money isn’t smart. We just remember the shit that worked, and forget all the failures along the way.
Codes need to be complicated. Insurance is taking advantage of that (and adding more complexity), but the complexity is in the system in ways that cannot be removed. The common cholesterol test is a lot cheaper to run than a vitamin D test (20 years ago I found online the price list from a lab, IIRC costs ranged from $0.80 to $15,000 - I can’t find anything current and my memory might be off a bit, but close enough for discussion), so there needs to be a different code for each test just to ensure the right bill is made. Insurance just uses those codes to decide which they will pay for.
I do not want my insurance to pay for homeopathy or other scams. That just raises my rates and ensures a worse outcome for everyone. So the system of different codes for everything is overall good. There are a lot of debate on how much money we should spend on someone who will die “soon”, some would call giving them a quick poison the most humane thing to do - there is plenty of room to disagree on what should or should not be allowed and insurance is just taking a position that not everyone agrees with.
The real problem in my opinion is nobody has a choice about what insurance they have, and so we are all yelling we want something “better” without needing to care about the trade offs.
Insurance… that is the issue.
Insurance itself is a great idea. However the implementation is all wrong.
The government could mandate that all insurance companies use the same codes Medicare does, standardized coding would cut out a lot of actual waste in the healthcare system.
Again, implementation is wrong, not the idea
Wow. No direction just a general plea to “do something useful”.
I still think they’re all competing for the sake of competing. They have all the money and all the credit, what do they care?
Microslop: “Why don’t you do something useful with AI, you idiots?! And when you can, use CoPilot 365 Series XL Pro 11 edition, powered by AI!”
Don’t mistake people not being aware of the cost as consent.
Social permission?
You’ve never had social permission.
You just force-feed this slop to humanity.
The social permission is an implicit thing at best. It’s more a lack of public knowledge about the cost to society.
Pitchforks and torches?
We need to make the peons irrelevant faster, guys. They’re starting to suspect things.
