• Uriel238 [all pronouns]@lemmy.blahaj.zone
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    3 hours ago

    Got a Roomba for my previous place and it eventually sabotaged itself by scratching the cover of the alignment beam for docking until the unit could no longer align itself with the station. It was an obvious bug in the system, but iRobot wouldn’t provide any customer service without extensive repair costs.

    That was the end of my adventures into home robotics.

    This pic always confused me. The outlet should have had two running throughout the day for redundant cleaning duty just to show off the technology. It shows a lack of confidence in the product.

    • socsa@piefed.social
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      19 minutes ago

      It’s legitimately because they are gimmicks. They will never get your floor as clean as a push broom. They replace the lowest hanging fruit of the cleaning cycle which is already very easy, which doesn’t require you to move things out of the way. If you actually want a clean house, the robot vac will do about 10% of the work.

      • InFerNo@lemmy.ml
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        11 minutes ago

        I have very little home automation, but a vacuum robot is one of them and they work great. Mopping and vacuuming.

        It’s tedious work out of our hands and I’d say it’s more than 10% because you have to do it all the time.

    • greyfox@lemmy.world
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      2 hours ago

      Probably liability issues. Some customer doesn’t see it, steps on it, and face plants into the floor then they get sued.

  • roofuskit@lemmy.world
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    10 hours ago

    This is what their customers will be doing in 6 months when they have to shut down the app.

  • Midnight Wolf@lemmy.world
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    19 hours ago

    This image is 10 years old - I bought the 980 (top shelf, third from the left, highest model pictured) as my first bot. Black friday 2016.

    For anyone wondering, iR bots have great smarts but suck ass for hardware. I went through a total of 6 iR bots across 3 models, spending up to 1.6k USD for a model (and extended warranties by the store, which I used every time each failed, again, out of warranty). Oh and iR customer support is staffed only by certified assholes - I’m a disabled tech enthusiast and literally every single person I spoke to, both phone and email, was a condescending motherfucker. Every, last, one.

    I’ve tried almost all the brands sold in the US, and I prefer Neato, which was bought by a German company and killed, so uh… that’s great. Shark is absolutely literal garbage, the one I bought failed after 28 days, Ecovacs are designed to fail after about 9 months of moderate use every other day (a wheel will start to fail to rotate, causing it to go I’m circles; two models, 3 units, across 2.5y did this). I’m testing a Roborock that has been okay so far, but it’s only been in use for two months…

    Usually, extended warranties are bullshit. Here, I implore you to get one if you’re getting a bot. I’m now on bot make/model 8 (not counting replacements of the same model!), in 9 years. Seriously.

    Anyway, ‘lol funny picture’.

    • OhVenus_Baby@lemmy.ml
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      1 hour ago

      Wyze makes a good one for 150 USD. It comes with 4 wheel drive and can drive over a pile of 100ft extension cord tangled on the floor. No account bullshit. It’s not best sucker upper but it doesn’t wildly work good for the cheap price. Keeps the house mostly spotless. Fuck the mop versions they suck. But the vacuum version is worth the money. You do manually empty the bin and long hair jams the rolling vacuum head but it’s small potatoes compared to the dog hair it gets.

    • MonkderVierte@lemmy.zip
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      7 hours ago

      Nah. Got a Roomba for cheap 10 years ago, still does it’s job. But man is that thing dumb. I’m no expert but i’m sure even i could do the algorithms better.

    • Waraugh@lemmy.dbzer0.com
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      12 hours ago

      My Roborock has been serving me well for over a year, even the home assistant integration has been painless. I’ve never had a different brand so reading your post makes me feel very fortunate. I actually recently ordered some new rollers and mop pad and was pleased how serviceable it is.

      • Evotech@lemmy.world
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        7 hours ago

        Yeah mine too like what 6-7 years now. Recently bought another just to have downstairs

        Easy to replace parts. Went though a few brushes and filters

      • roofuskit@lemmy.world
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        10 hours ago

        I’m on my third Roborock only because of upgrading to newer models. The other two were sold in full working order, never had any issues.

      • Midnight Wolf@lemmy.world
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        12 hours ago

        My ex has an… S5? for a few years now, so I took his experience as a hopefully positive experience. I ordered my Saros 10R like two and a half months ago, a sale just happened to coincide with the Ecovacs replacement failing. I also got credit for replacement parts, which is nice.

        I had issues with initial setup, where my phone needed me to switch off cellular data to pair the bot to the network. Frustrating, found a page on reddit that nudged me in the right direction. Once that was sorted, it’s been quite pleasant. Not the lowest maintenence, and it’s suction could be… significantly stronger (even on ‘max+’ it can fail to pickup large hair from the carpet). But overall, I’m really happy with it so far. The app is on much higher quality than Ecovacs too, even though they are… suspiciously similar (down to the UI and location of buttons), the Roborock is waaaaay less buggy and feeding bad info to me.

        I bought the extended warranty through RR directly (also the bot directly) instead of a store or third-party. Hopefully if it does have issues in the next… 4 years, I think? that customer service will be pleasant. iR set the bar underground, Ecovacs and Neato were good (above my low expectations), so fingers crossed. Be even better if it manages to work through the warranty without issues, it’d be the first to achieve it for me.

    • Pechente@feddit.org
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      14 hours ago

      Neato was bought by Vorwerk and as far as I can tell, the Kobold VR7 is a successor to Neato‘s robots. So it doesn’t seem to be all that dead. The VR7 has great hardware but it’s software is a bit lackluster.

    • FelixCress@lemmy.world
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      15 hours ago

      literally every single person I spoke to, both phone and email, was a condescending motherfucker. Every, last, one.

      I don’t know what worse, this or a technical support going through the script, page by page, despite me already trying most of their solutions before ringing. Nowadays I only ring them when I want to initiate return/repair procedure.

    • Cousin Mose@lemmy.hogru.ch
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      18 hours ago

      I’ve got a Roomba and Braava jet and I think the opposite: the software (navigation) is shit but the hardware (cleaning-wise, not including the lack of lidar here) is great.

  • \[DUMBASS]/@aussie.zone
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    22 hours ago

    She’s not cleaning because the floors dirty, she’s just trying to pass the time, when I worked at a small shop that got fuck all customers, I cleaned that floor so much, I think I stripped the top layer off.

    • kersploosh@sh.itjust.works
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      22 hours ago

      Yep. Working clothing retail on a slow day? Time to fold and refold a lot of shirts just to do something other than stand behind the counter looking dumb.

      • Honytawk@feddit.nl
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        9 hours ago

        Is there really nothing else you can do than that Sisyphean task?

        Bring a book or something?

        • Doc_Crankenstein@slrpnk.net
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          7 hours ago

          Unfortunately, the work culture here is so ass-backwards that would get you in trouble. The whole “if you have time to lean you have time to clean/ I’m not paying you to stand around” exploitative nonsense. You must look busy and act like you are doing work at every possible second for the boss’s pleasure, less they feel they aren’t getting a return on their “investment”.

          It comes from an old school “Protestant work ethic” which has been a pervasive sickness in American culture since its foundations.

      • \[DUMBASS]/@aussie.zone
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        22 hours ago

        After a couple of hours you start hoping some shithead kid comes in and messes the store up so you have something to actually do.

  • Annoyed_🦀 @lemmy.zip
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    20 hours ago

    I mean, it’s a shop that sell robot vacuum, and emplyee is sweeping a small space themselves, what’s the issue here? You can’t expect to use the robot to do the work for such a small space.

      • Sterile_Technique@lemmy.world
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        19 hours ago

        Right? Even if that’s a really suboptimal use of one of those, that’d be a great way to show them off if nothing else.

        If I was in the market for one of those things (which… hell no!) and I entered an outlet for them and the first thing I see is a clean floor with one of the little fuckers buzzing around? Fuckin sold. (except hell no)

      • Annoyed_🦀 @lemmy.zip
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        18 hours ago

        In what part does it read like sarcasm?

        Also i know, i own one and use it in my bedroom, but in what way does this post fit this sub?

        Edit: okay i can see it now. But what i mean is you can’t expect business going the suboptimal way of using a robot to clean such a small space while their employee can do it in 5 min. If the supplier didn’t come with a free sample unit then the owner will have to pay for it themselves. And this is at most an irony, but nothing dystopian about it

        • Doc_Crankenstein@slrpnk.net
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          7 hours ago

          To your edit

          You really don’t see how what you mean is a dystopian way of thinking? Who fucking cares about what the owner has to pay when the money he is using to pay for it is being generated by the labor of the workers? Instead of the profits from their labor going to improve their working conditions, they are being stolen by an owner who is exploiting their labor for his own personal enrichment. Do you not understand how that is exploitative and dystopian?

          • Annoyed_🦀 @lemmy.zip
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            7 hours ago

            ?

            Do you ever work retail? How is sweeping the floor dystopian? Good lord how spoiled you people truly are, to even considered sweeping the floor a dystopian because it didn’t done using machine.

            • Doc_Crankenstein@slrpnk.net
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              7 hours ago

              You’re literally trying to make excuses for bosses commanding people to toil needlessly. How fucking warped is your perception of reality?